All Reviews

This unit stop working after 5 minutes of use. I don’t believe. Garbage

I bought this products from Lowes on May 10 2022. When I used it for the 4th time it began to leak. Lowes asked me to call Power play customer care. The customer care represntative asked me to open the cover and find why is it leaking. Once I figured a gasket blew which bend a metal piece I was asked to fix it. I was asked to buy a missing screw by going to a hardware store. Worst product and the worst ever customer service. This would be the first and last time I will buy anything made by Powerplay.

It only lasts for a year….not worth the money! Only used it 5 or 6 times

Bought this product at Costco yesterday. Trying to set it up. Instructions go from #1-3 then jump to #10 after two blank pages. There are visuals in the French translation but I don’t speak French. And that is the section where they explain the vital connections. Frustrating. It gets one star only because I have no idea of how to put it together to use.

I’ve had this for 2 years and only used it about 3 times a year for about 3 hours each time. It worked great the first year and after that it’s been revving up and down. I wouldn’t recommend.

I should have bought a brand name and pay more….at the end I would have saved money..lesson learned

I purchased a STREETROD through COSTCO in 2019. It arrived with missing part. After numerous attempts I was finally able to reach someone in customer services who admitted that a part was missing and that it would be shipped to me in the US. He also suggested that I could purchase the missing part at a local tool store which I did in order to avoid shipping delays. Fast forward two years later just about when the product warranty ran out the unit broke down and I could not get it to start. Again I contacted customer service several times before finally reaching a live person (Jaime Birnie) who asked me to email proof of purchase and product serial # which I promptly did. A Stephanie responded back confirming that my details had been received and that someone in the technical team would be in contact. That was it. No one did contact me. I’ve called and emailed for update and finally concluded that they were not really interested in providing any support. Just like it was when first purchased and they expected me to visit a local tool store they most definitely expected that I do the same this time. And that’s what I ended up doing: I took the equipment to a local store for diagnosis and fix. Powerplay Pro has an attractive website probably for sales and marketing. But they have one of the worst products on the market. Even worse is their terrible customer service and lack of ownership or follow up. If you’re looking for a product out of a fancy website purchase a powerplay promequipment. If however you’re looking for a reliable product with great value I suggest you look somewhere else. Although the STREETROD model has been discontinued the replacement model HOTROD is likely the same and you might meet with the same fate if you purchase a product from these guys. Just attempt to reach their customer service line anytime of the day and you’ll see what I’m talking about. This is just a terrible terrible product. Don’t fall for a prank!

Washer was working fine in the front yard unplugged and moved to back yard. Would not start up again with a faint hum coming from motor area.

It seems that most reviews written for this product are not legitimate reviews this product is subpar yes it’s a lightweight yes it’s quick and easy to set up but it does not have any pressure a child skirt gun has more water pressure than this as I hooked it up to my house on city water and I had no water pressure

Bought it 2 years ago and was very happy with it during the first season. Unfortunately it began to cycle on-off during last summer. At the beginning it was cycling every ~30sec. That was annoying but not too bad. But things gone worst… The motor now turning on every 2 seconds and now it even cannot build enough pressure to use the black biggest nozzle. It is absolutely not reliable. I appreciate the compact size which allow to store it indoor during winter season but if I have to buy a new one every 2 years I prefer to move to an other brand…

Great power! Just amazing. Super!